The thermostat is your cylinder's brain — it decides when the element heats and when it stops. When it fails, you get water that's scalding, freezing, or unpredictable. We test it, replace it, and set it to a safe, efficient temperature.
Christchurch-wide · registered electricians · cylinder specialists
A dodgy thermostat shows up in your taps before it shows up anywhere else. Watch for:
Call-out and diagnosis. Thermostat replacement is usually one of the more affordable cylinder repairs — fixed price quoted on-site.
Not sure if it's worth a call-out? Ring us and describe what your hot water is doing. We'll give you an honest read over the phone — including "just reset the breaker" if that's all it looks like.
7 days a week
0800 120 024There's a sweet spot for cylinder temperature in New Zealand: the water needs to be stored at 60°C to prevent Legionella bacteria growing in the tank, but delivered to your bathroom taps at no more than 55°C to prevent scalding — that part is usually handled by a tempering valve on the plumbing side.
When we replace a thermostat we set it correctly, check the element behaves at the new setting, and if we spot that your system has no tempering valve — common in older Christchurch homes — we'll flag it so you can have a plumber sort that side of it. That's the electrician-first approach: we fix what's ours, and tell you honestly about what isn't.
The thermostat sits against the cylinder wall under a cover plate, wired in series with the element. We isolate the power, test the old unit to confirm the fault, fit the correct replacement, and set the temperature properly — not just "somewhere in the middle".
It's usually a quicker job than an element swap because the cylinder doesn't need draining. Most thermostat replacements are done and heating again within the hour, and because we test the element at the same time, you'll know the whole electrical side of your cylinder is healthy — not just the one part that failed today.
Fill in the form and we'll come back to you fast — or just call. If you're standing next to a cold cylinder right now, calling is quicker.
No hot water right now? Call us first
0800 120 024