When the shower runs cold, the cause is usually electrical — a tripped breaker, a burnt-out element or a failed thermostat. Our registered electricians test everything from the switchboard to the cylinder and get your hot water back, usually in a single visit.
Christchurch-wide · registered electricians · cylinder specialists
Nine times out of ten, a cylinder that suddenly stops heating has an electrical fault. Here's what we find most often on Christchurch call-outs:
Standard call-out including full electrical diagnosis of your hot water circuit and cylinder. Parts and repair quoted before any work starts.
Not sure if it's worth a call-out? Ring us and describe what your hot water is doing. We'll give you an honest read over the phone — including "just reset the breaker" if that's all it looks like.
7 days a week
0800 120 024Before you spend a cent, walk to your switchboard and look for a breaker or fuse labelled "HW", "Hot Water" or "Cylinder". If it's sitting in the off position or halfway, flick it fully off and back on, then give the cylinder a few hours to heat. If the water comes back and stays back — great, no call-out needed.
If the breaker trips again, won't stay on, or the water never heats up, stop there. A breaker that keeps tripping is usually a sign the element is failing and letting current leak where it shouldn't. That's exactly the kind of fault we test for, and it's not something to keep resetting and hoping for the best.
We start at the switchboard and work our way to the cylinder — testing the breaker, the cabling, the isolating switch, then the thermostat and element themselves. Because we test in order, we find the actual fault instead of guessing at parts.
Our vans carry the common element sizes and thermostats used in New Zealand cylinders, so in most cases the faulty part is replaced in the same visit and your cylinder is heating again before we leave. You'll get a clear price before any repair starts, and a Certificate of Compliance where the work requires one.
And if our testing shows the fault isn't electrical — say the cylinder itself is leaking, or a valve has failed — we'll tell you straight that you need a plumber, explain exactly what we found so you can pass it on, and you won't pay for work we didn't do.
Fill in the form and we'll come back to you fast — or just call. If you're standing next to a cold cylinder right now, calling is quicker.
No hot water right now? Call us first
0800 120 024