Privacy Policy

Hot Water Cylinder Repair Christchurch ("we", "us") is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy explains what we collect and why.

Information We Collect

When you contact us by phone, email or through our enquiry form, we may collect your name, phone number, email address, property address and details about your hot water system and the fault you're reporting.

How We Use It

• To respond to your enquiry and book your repair
• To carry out and document the work, including quotes, invoices and Certificates of Compliance
• To follow up on completed work where needed

We do not sell your personal information, and we do not share it with third parties except where needed to deliver our services (for example, our form provider transmits your enquiry to our email) or where required by law.

Storage & Security

Enquiry details are held in our business email and job management records, accessible only to our team. We keep records of electrical work for as long as required for compliance and warranty purposes.

Your Rights

Under the Privacy Act 2020, you may request access to, or correction of, the personal information we hold about you. Email info@hotwatercylinderrepairchristchurch.co.nz and we'll respond promptly.

Contact

Hot Water Cylinder Repair Christchurch
6 Caton St, Sydenham, Christchurch 8023
Phone: 0800 120 024
Email: info@hotwatercylinderrepairchristchurch.co.nz