You'll know the call-out cost before we leave the depot, and the repair cost before we pick up a tool. Here's how the numbers work.
The full switchboard-to-cylinder electrical test, and a clear answer about what's wrong.
The classic fix for a cylinder that's stopped heating — quoted before work starts, done same visit in most cases.
Usually the quickest and most affordable cylinder repair — no drain-down needed.
Elements and thermostats come in different sizes, ratings and brands, and access varies house to house — so a single advertised price would either overcharge most people or surprise a few. Instead, the diagnosis visit produces a fixed written quote for your exact cylinder. You approve the number before any repair starts, and the price you approve is the price you pay.
A lot of Christchurch homeowners put off calling anyone because they're bracing for a full cylinder replacement bill. Here's the reassuring maths: if your tank is sound, a new element or thermostat typically costs a few hundred dollars all-in — and buys the cylinder years more life.
Full replacement only makes sense when the tank itself has corroded or started leaking, and that's a plumber-led job we'll point you to honestly. Our rule of thumb: never replace a cylinder just because the water went cold. Test first — the fix is usually a fraction of the price of a new tank.
Fill in the form and we'll come back to you fast — or just call. If you're standing next to a cold cylinder right now, calling is quicker.
No hot water right now? Call us first
0800 120 024